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Pick-up Orders

Due to an overwhelming number of orders, we require at least 3 business days to fulfill pick-up orders. We will send you an Email confirmation advising the pickup date and time. If you are picking up more than one order, please ensure our staff gets notified before you arrive. Our pick-up hours are from Monday - Friday, 9 AM to 4 PM (EST).
Questions relating to product information, order status and other general questions:
Contact Customer Service

Questions relating to sales and large order quotations:
Contact Sales Department

*Because email communication is unencrypted under no circumstance should you ever email us your credit card information. Should you wish to make a credit card payment you may do so via telephone or via our website checkout process which is encrypted and secure.
Canadian Head Office & Warehouse
6781 Columbus Road
Mississauga, Ontario L5T 2G9

Service en Francais

Pour toute question concernant nos produits, l'ouverture d'un compte ou toute autre information, vous pouvez toujours contacter notre service client.

Contact Us Via Telephone

Hours of Operation: 9 am - 5 pm EST (Monday - Friday)

Hours For Pick-up: 9 am - 4 pm EST (Monday - Friday)

Within the Greater Toronto Area (GTA):



Toll Free: 1-877-255-7692
Save 10% Off With Code REVIVE2024 + an Extra 5% Off Orders of $1000 or More.
Save 10% Off With Code REVIVE2024 + an Extra 5% Off Orders of $1000 or More.
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Canadian Head Office & Warehouse: 
6781 Columbus Road, Mississauga,
Ontario L5T 2G9, Canada
Copyright © 1997-2024  
New Directions Aromatics Inc.  
All rights reserved.
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Customer Care
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9am-5pm EST (Mon-Fri)