ABOUT US

New Directions Aromatics Inc. will consistently provide products and services that meet or exceed the requirements and expectations of our customers. We will actively pursue ever improving quality through programs that enable each employee to do their job right the first time and every time.

At New Directions Aromatics Inc., our mission has always remained the same:

• To supply the finest, purest, natural, safe and quality products at honest, competitive wholesale prices.

• Our dedication to customer service means that we aim to ensure that every time our customers deal with New Directions, it is a pleasant and memorable experience.

• Continuous improvements to all aspects of our business.

• Our commitment to maintaining the integrity and trustworthiness of organic products. Ensuring compliance with organic standards and regulations with effective Organic Fraud Prevention Plan and procedures in place.

The management of New Directions Aromatics Inc. recognizes that our future success depends upon achieving these goals by:

• Supplying our clients with the finest of ethically produced natural materials and specialty packaging.

• Providing all employees with the training and tools necessary to perform their job in the most efficient and effective manner possible.

• Providing the necessary resources and personal support required for successful implementation and maintenance of our Quality Objectives and QMS.

• Compliance with all relevant laws and regulations.

For many years, NDA has implemented and maintained a successful quality management system that complies with the requirements of the ISO 9001:2015 quality standard (previously ISO 9001:2008). Our ISO 9001:2015 certification demonstrates our unwavering emphasis on quality control and continuous improvement; the international standard, which is rigorously comprehensive and dedicated to assuring the quality and safety of our products, covers everything from leadership, to monitoring, to constant growth and reflection.